Shipping Information
Fast and reliable delivery across Kenya
Delivery Areas
We currently deliver to all counties in Kenya, including:
- Nairobi Metropolitan Area (same-day delivery available)
- Major cities (Mombasa, Kisumu, Nakuru, Eldoret) - 1-2 business days
- Other counties - 2-4 business days
Shipping Costs
Nairobi
KSh 300 - Free on orders over KSh 10,000
Major Cities
KSh 500 - Free on orders over KSh 15,000
Other Areas
KSh 700 - Free on orders over KSh 20,000
Delivery Process
- Order confirmation via email/SMS
- Processing time: 1-2 business days
- Courier pickup and tracking number provided
- Delivery to your doorstep
- Signature required upon delivery
Track Your Order
Real-time Tracking
Once shipped, you'll receive a tracking number via SMS and email to monitor your delivery in real-time.
View Your Orders →Need Help?
Our customer support team is here to assist you with any shipping questions.
- 📧 Email: Info@Benlipets.Com
- 📞 Phone: +254 790976649
- 🕐 Hours: Monday - Saturday, 8AM - 6PM EAT